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Learn about Protego AI Voice Agent features and get answers to common questions
About Protego AI Voice Agent
Protego AI Voice Agent is a powerful platform powered by RAKBANK that enables businesses to automate customer interactions using advanced AI voice technology. Our platform integrates with ElevenLabs to provide natural, human-like voice conversations that can handle customer support, sales inquiries, surveys, and more.
With Protego, you can create multiple AI agents, configure them for different languages and use cases, manage batch calling campaigns, and track performance through comprehensive analytics. The platform supports multiple languages including English, Russian, Vietnamese, and Chinese, making it ideal for global businesses.
AI-Powered Conversations
Natural language understanding and responses
Multi-Language Support
Support for multiple languages and regions
Batch Campaigns
Automate calls to multiple customers
Real-Time Analytics
Track performance and insights
Platform Features
Dashboard
Get a comprehensive overview of your AI agent performance with real-time statistics, call metrics, and visitor analytics.
Agents
Create and manage AI voice agents with customizable configurations for different use cases.
Calls
Monitor and manage all your AI-powered voice calls in one place.
Batch Calls
Create and execute automated batch call campaigns to reach multiple customers simultaneously.
AI Voice Agent Demo
Test and experience AI voice conversations in real-time with different scenarios.
Survey Use Case
Conduct automated customer satisfaction surveys using AI voice agents.
Sample Outbound Call
Test outbound calling functionality with sample scenarios.
Customers
Manage your customer database and contact information.
Settings
Configure your account settings, team members, notifications, and security preferences.
Inbox
Manage emails and communications related to your AI voice operations.
Frequently Asked Questions
How do I create a new AI agent?
AgentsClick to view detailed answer
How do I configure an agent's language and voice?
AgentsClick to view detailed answer
How do I create a batch call campaign?
Batch CallsClick to view detailed answer
How do I view call recordings and transcripts?
CallsClick to view detailed answer
How do I export call data?
CallsClick to view detailed answer
What is the Dashboard showing me?
DashboardClick to view detailed answer
How do I test an AI agent before using it?
TestingClick to view detailed answer
How do I update my profile and avatar?
SettingsClick to view detailed answer
How do I add team members?
SettingsClick to view detailed answer
What languages are supported?
GeneralClick to view detailed answer
How do I sync agents from ElevenLabs?
AgentsClick to view detailed answer
How do I create a customer survey?
SurveyClick to view detailed answer